Call or Text 309-810-9178
How far in advance can I reserve a bouncer or slide? How much lead time do you need?
We appreciate as much advance notice that you can give us. The sooner that you reserve the better chance you have in reserving your choice of our popular inflatables. We will do the best we can to work with you even if it’s a last minute request.
Do you require a deposit? When is the payment due?
Yes, all reservations must be secured with a 25% reservation fee, unless otherwise discussed. Reservation fees are applied towards the balance of your reservation and are non-refundable. Personal Checks are not accepted. Remainder balance must be paid before delivery, unless otherwise discussed.
Do you have insurance?
Yes, INFLATA-FUN Rentals has a comprehensive insurance policy that covers all of our rental units. If your event needs "PROOF OF INSURANCE", we will be happy to supply you with the documentation. We also can add municipalities and organizations as an "ADDITIONAL INSURED" to our policy at no extra charge. Let us know when booking your event and we'll include the documents with your contract agreement.
Do you deliver & setup?
Yes! We deliver and set-up ALL of our inflatable rentals. Depending on how many inflatables you are renting for your event, we will setup at least 30 minutes prior to your party. During setup, we will inspect the unit for safety and ensure the cleanliness of each unit. When the party is over, we will come back and pick the unit up.
Is there a delivery charge?
There is a $30 delivery fee for our standard delivery area. Additional delivery fees applied for extended delivery areas. Visit our delivery check link to check your delivery fees.
Can I pick the unit up?
No, due to liability issues, we do not allow pick ups.
What should we do to get ready for our inflatable rental?
Make sure you know where you want your inflatable rental and make sure there is enough room. Make sure that the inflatable will be within 100 feet of where the electric cord will be plugged in. Also, please make sure that your yard is clean and free of debris. We do not setup any inflatable on rocks, gravel, sand, or dog piles. Remember, animals are not allowed in or around the inflatable, so please put them up before our arrival and during your party. Please turn off your sprinkler system 24 hours before we arrive and for the duration of your party. Our Bounce Houses, some combo Units, and Obstacle Courses, other than water slides are not made to be used wet. We reserve the right to cancel if the setup area does not meet these requirements. Because we may have other rentals scheduled for the same day, please be sure that these areas are addressed before we arrive.
What type of surface can the inflatables be setup on?
We can set up on most surfaces such as grass, pavement or even indoors. We cannot set up on rocks, gravel, or sand. You are responsible for ensuring there are no utilities or overhead telephone, cable or electric lines close to where we are placing the inflatable. We are not responsible for our stakes piercing or cutting any underground utility lines or irrigation lines. You must notify us ahead of time if you plan to setup on pavement or indoors.
When can we rent water inflatables?
As a rule, all water inflatables are available to rent from Memorial Day to Labor Day only. Please shut off water on any water unit at least 60minutes prior to pick up
Can inflatables be setup indoors?
Yes, we can setup indoors with advance notice. Be sure that the height of the ceiling is higher than the inflatable you have chosen.
What are my responsibilities during the party?
You MUST adhere to the safety and operating guidelines. A responsible adult MUST be present at all times the unit is in use. This person must know the safety and operating procedures and must enforce them at all times. You are responsible for keeping the unit clean and safe from damage. The inflatable item will not be set up unless the contract/liability waiver is signed.
How long can I keep the inflatable?
We offer day rentals with limitations applied to evening pick up times determined by already booked events and availability. We also offer multi-day rentals!
How many kids can be in an inflatable bouncer at one time?
Each Inflatable is designed differently based on the type of inflatable you are requesting. In a typical bouncer, you may get 6-8 children jumping at a time. However, it’s important to separate the big kids from the little kids. When renting obstacle courses, slides, and other interactives, the driver will instruct you on how many children can be in the inflatable in a safe efficient manner.
Are the units safe?
Yes! Your child's safety is our number one concern. We buy only inflatables with the safest features in our industry. Each unit is equipped with blowback valves on our blowers and has emergency exits too quickly evacuate children in the case of an emergency. Remember, ADULT SUPERVISION IS A MUST!
What is your weather policy?
Our weather policy is one of two options:
1. You may reschedule your rental for any date within 12 months of your original date pending availability
2. You may receive a refund for all funds EXCEPT 25% reservation fee, this will be credited to your account for a booking within 12 months of the original date.
High winds, precipitation, thunderstorms, and cold temperatures pose hazards for the safe operation of our inflatables. Our policies below outline treatment of rentals encountering such unfavorable weather conditions. On a date that there is a high probability of inclement weather, we reserve the right to cancel any event. The decision to cancel an event is solely for the safety of riders and serviceability of our units and not because we want to ruin anyone’s party. The weather changes as fast as it is forecasted.
Because of this, decisions to cancel any event(s) because of will be made NO SOONER than 12pm on the day prior to your event. If our dispatch team is not able to determine the probability of inclement weather, the decision could be made all the way up until the morning of the event no later than 10am.
The following reasons ARE cause for INFLATA-FUN OR the customer to cancel a delivery after 12pm the day prior to your event. The customer WILL receive a “weather rain check” for the deposit to be applied to another event within 1 year from the canceled event date. These decisions are made with your location forecasted on national weather service.
-Winds over 20mph
-Temperatures under 40 degrees F°
-Steady Rain is expected all day
-Local weather is forecasted at 60% or higher
-Inclement weather already exists in your area at the time of your event.
Once we deliver the equipment, you are responsible for the entire rental fee even if the weather becomes inclement. If inclement weather is not expected to pass during your event, we may begin to pick up the units early for the safety of our equipment and our staff.
Substitution policy?
From time to time our inflatables are damaged or picked up from a prior rental in otherwise unusable conditions causing the need to substitute your requested item. We will make every effort to contact you to allow you to make the 2nd choice decision. If we are unsuccessful in our attempts to contact you prior to your event, we will make the decision on what inflatable to substitute. We will not be held responsible for this inconvenience in any other matter. We reserve the right to refuse service if, in our staff’s opinion, it would not be safe to setup or allow the use of our equipment.
Is there a cleaning charge?
No! As long as it is general cleaning, we will do it. If excessive cleaning is needed, a cleaning charge of $100 to $250 will be required. Excessive cleaning includes spilled food, candy, or drinks. The use of silly string will result in you replacing the inflatable which could be up to $10,000.